Essential Data: Confluent Terraform Provider

Description

This article provides details on the essential data to provide to Confluent when opening a Support Case related to the Confluent Terraform Provider, which will ultimately speed up and increase the efficiency of the investigation.

General Data:

• A detailed and full explanation of the issue you are observing, which should also cover the error details. If applicable, please also provide the screenshots. 
• The approximate time frame of the issue with the timezone details. 
• The exact Terraform configuration file (main.tf) that is used to deploy the Confluent resources and any other configuration file (e.g., variables.tf). If possible, please provide a minimal subset of the Terraform configuration that allows us to quickly reproduce the issue on our end. 
• Provide us all the commands used to deploy the resources.
• Provide the output of the terraform plan and/or terraform apply command from the time of issue. 
• In some situations, we need to collect the Terraform DEBUG/TRACE level logging, which can be enabled by setting the following environment variables. Please attach the log file from the path set using the TF_LOG_PATH variable.  

$ export TF_LOG_PATH="./full_log.txt"
$ export TF_LOG=trace
$ terraform apply --auto-approve

• Versioning details:

  • Terraform version: Output of the command terraform version
  • Confluent Terraform Provider version, which can be found in the main.tf file

e.g. Snippet from main.tf file to get the version details: 

terraform {
  required_providers {
    confluent = {
      source  = "confluentinc/confluent"
      version = "2.31.0" -----> Provide the used version here  
    }
  }
}

• • OS and architecture version; to find the operating system and architecture version, run the following commands: 

Linux/macOS or Windows (If you're running a Linux environment on Windows through WSL):

# command to get the OS details
uname -a 

# sample output 
Darwin C02D367KMD6T 23.6.0 Darwin Kernel Version 23.6.0: Mon Jul 29 21:13:00 PDT 2024; root:xnu-10063.141.2~1/RELEASE_X86_64 x86_64 


Windows (via PowerShell or Command Prompt):

#Find OS version: 
systeminfo | findstr /B /C:"OS Name" /C:"OS Version" 

#Find architecture version: 
echo %PROCESSOR_ARCHITECTURE%